Online Privacy Standards. While there are no official standards governing privacy practices on the Internet, we follow the guidelines supported by the Federal Trade Commission's Fair Information Practices Principles, currently available at http://www.ftc.gov/reports/protecting-consumer-privacy-era-rapid-change-recommendations-businesses-policymakers
What This Policy Covers
This policy covers XpressTranslation's treatment of personally identifiable information that we obtain when you visit our website, subscribe to the XpressTranslation email newsletter, or become a donor to XpressTranslation. We regard personally identifiable information as information that someone can use to identify or contact you in person, such as your real name, telephone number, birth date, e-mail address, or physical mailing address.
What This Policy Does Not Cover
This policy does not cover the privacy practices of third parties that we do not own or control, such as our partners, funders, sponsors, and online payment providers (e.g., Paypal). In addition, we may provide you with links to other services and on occasion to other sites that may interest you. All of these sites operate independently of XpressTranslation and have their own privacy or security practices. For your best online experience, we encourage you to review their policies before submitting any personal information to them.
1. Information We Collect
Information You Provide.
When you subscribe to our email list, we collect your e-mail address and your name if you provide it.
Information Submitted During a Transaction.
During a payment transaction (for example, when you pay an order to XpressTranslation or purchase a service), we collect information including your name, shipping and billing address(es), e-mail address, and telephone number. This information is collected and used to process your payment. We do not ask for or require your social security number to use any of our services or to access any part of our site.
2. Information We Track.
Log Files. Similar to many Websites, we gather certain anonymous, non-personal information automatically and store it in web server log files. This information includes Internet protocol addresses, browser type, Internet service provider (ISP) details, site entry/exit pages, operating system details, date/time stamp, and clickstream data. We use this information to improve our site, analyze trends, administer the site, track users' movements around the site, and gather aggregate information about our user base as a whole. Aggregate information is data we collect about a group or category of services or members from which individual member identities have been removed, and therefore does not include your personally identifiable information.
HOW INFORMATION IS USED
1. In-Company Communications.
We use e-mails and/or prominent notifications on our website as our primary means of informing our members of important promotional and service announcements.
Promotional Announcements. In order to improve the experience for our members, we will offer you the ability to sign up for optional email communications, such as updates from XpressTranslation, periodic newsletters, or invitations to events. These communications are enhancements to our service and are entirely optional. We consider that you have opted-in for these announcements when you submit your email address to our email newsletter subscription form, and we will make it easy for you to unsubscribe from these communications through the emails themselves.
2. On Our Website.
Site Statistics. As noted above, we may use information collected from our log files to calculate anonymous, non-personal, aggregate statistics. For example, we may track the total number of users who have viewed a particular webpage.
3. For Internal Reporting And Analysis.
As noted above, we use information gathered from log files to improve our site, analyze trends, administer the site, track users' movements around the site, and to gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
HOW INFORMATION IS SHARED AND DISCLOSED
1. With Third Parties
Sharing information we collect. Occasionally we share anonymous, non-personal aggregate information about our user base with funders, sponsors or partners, and we may include this information in grants or promotional materials. We do not tie this shared or published data to personally identifiable information.
2. As Necessary in Certain Legal Circumstances.
Legal Requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
HOW INFORMATION IS KEPT SECURE
Network Security. We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.
YOUR PERSONAL CHOICES
Receiving Communications. If you subscribe to any optional promotional communications, you will be able to unsubscribe from them through your member profile or through the emails we send you.
FOR OUR CANADIAN MEMBERS AND VISITORS.
Canadian citizens, except under circumstances defined by law, are entitled to access their own personally identifiable information collected by XpressTranslation by writing to: Babylon Consult LLC, 41-42 44th Street, Suite C9, LIC, NY 11104. We may ask you to pay an administrative fee for accessing or copying your information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personally identifiable information about you that we have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error and of the identity of the person requesting the change. If you wish additional information about our personal identifiable management, to access, correct or have us investigate any matters in relation to your personally identifiable information, please contact us at the address provided above.
SPECIAL NOTE TO INTERNATIONAL USERS
XpressTranslation abides by the U.S.-European Union Safe Harbor Framework privacy principals of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement regarding the collection, storage, transfer, use, and other processing of personal data transferred from the European Economic Area to the United States.